Unable to access the serial console

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Article ID: 167035

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

Unable to access the serial console
You cannot access the serial console
How do I troubleshoot my serial console connection?

Resolution

When connecting to the serial console, the terminal emulator must use the correct settings. You can connect to the serial console by using a terminal, a terminal server or a computer running a terminal emulator.

Please use the following settings:

  • Baud rate: 9600 bps
  • Data bits: 8
  • Parity: none
  • Stop bits: 1
  • Flow control: none
  • Smooth-scroll: disabled