Access denied to sites for U.S. embargoed country through Symantec Web Security Service

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Article ID: 167031

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Updated On:

Products

Web Security Service - WSS

Issue/Introduction

Attempts to access Symantec WSS (Web Security Service) from any country subject to U.S. Government-imposed embargos fail. In addition, attempts to access web content within any embargoed country via WSS will fail.

Cause

This behavior is by design. Symantec blocks all outgoing and incoming traffic to and from embargoed countries as outlined on Symantec’s export compliance portal: https://www.symantec.com/about/legal/export-compliance

Resolution

Symantec WSS can only be accessed while located outside of embargoed countries. Accessing content within an embargoed country must be done without using Symantec WSS.