The Hotmail.com and Outlook.com web sites are not loading properly

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Article ID: 166991

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

Although the hotmail.com and outlook.com pages have default policies that are set to deny, both pages also have allow policies. With the allow policies, both pages should successfully load.

Resolution

The hotmail.com and outlook.com web sites are redirected to login.live.com and that URL needs to rewrite the web site (auth.gfx.ms) which was denied by default. Allowing the URL “auth.gfx.ms” resolves the issue.
Add the following CPL into the local policy file:
<proxy>
url.host=auth.gfx.ms Allow