How to reset the adminstrative password for the ProxyAV

Article Id: 166956

Status: Published

Updated On: 13-05-2017 10:06

Legacy Id: TECH242730

Products:

ProxyAV Software - AVOS

Issue/Introduction:

How can you reset the administrative password for the ProxyAV appliance if the password has been forgotten?

Resolution:

The only way to reset a lost or forgotten password is to connect to the serial console (ProxyAV 2.4 or newer) & go through the setup console. More information on how to use the serial console is available in the Installation Guide.