How to reset the adminstrative password for the ProxyAV

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Article ID: 166956

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Updated On:

Products

ProxyAV Software - AVOS

Issue/Introduction

How can you reset the administrative password for the ProxyAV appliance if the password has been forgotten?

Resolution

The only way to reset a lost or forgotten password is to connect to the serial console (ProxyAV 2.4 or newer) & go through the setup console. More information on how to use the serial console is available in the Installation Guide.