SSL with forms based authentication, explicit proxy, and cannot connect to the virtual host

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Article ID: 166929

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

SSL with forms based authentication, explicit proxy, and cannot connect to the virtual host
Browser Error:  Page cannot be displayed

Resolution

When running into this issue, users will experience a connection error or see "Page Cannot Be Displayed."

With forms or redirect based authentication, the virtual host must be set to a hostname which resolves to the proxy's IP address. However, when using these types of authentication with SSL (HTTPS) there also must be an HTTPS service created for port 443:

    In the management console, browse to Services > Service Ports. Create a new service port with the following settings:
      Protocol: HTTPS
      IP: either or the IP that your virtual host resolves to
      Port: 443
      Enabled: yes
      Attributes: Explicit
      Keyring: The keyring you created for the virtual host
      SSL Versions: SSLv2v3TLSv1
      CA-Cert Lists:

      This will allow the proxy to listen for the HTTPS connection that clients make when being redirected to the virtual host.