Socket Connect Error is seen after the download of the Blue Coat Web Filter(BCWF) fails.

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Article ID: 166928

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

This can happen if the previous download was somewhat interrupted and hence got corrupted. 

To fix this, please purge the BCWF database and redownload a fresh copy.

From the CLI, please do the following.

 

 

Blue Coat SG210 Series#(config)content-filter

Blue Coat SG210 Series#(config content-filter)provider bluecoat disable

  ok

Blue Coat SG210 Series#(config content-filter)bluecoat

Blue Coat SG210 Series#(config bluecoat)purge

  ok

Blue Coat SG210 Series#(config bluecoat)exit

Blue Coat SG210 Series#(config content-filter)provider bluecoat enable

Warning: no database available.

 

Blue Coat SG210 Series#(config content-filter)bluecoat

Blue Coat SG210 Series#(config bluecoat)download get-now

This may take a few minutes. Please wait...

loading database......