SNMP is not pulling the correct data for classByteCount in the PacketShaper MIB

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Article ID: 166923

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Updated On:

Products

PacketShaper

Issue/Introduction

SNMP is not pulling the correct data for the classByteCount OID when the bandwidth utilization is more than 60M.

Resolution

Because PacketWise uses 32-bit counters, there are two OIDs: classByteCount and classByteCountHi. classByteCount is the lower 32-bit counter and classByteCountHi is the higher 32-bit counter. By combining these two values, you should be able to get the actual ByteCount (64-bit).