SGOS/WSS Management Center Warning or Error installing policy in the VPM for a custom category “URL#10URL”

Products

• ProxySG Software - SGOS
• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

When installing a policy, the warning: ‘#10 will be ignored’ is shown. In the warning window it shows URL #10 URL for an entry in a custom category or URL list.

This #10 has taken the place of a New Line character in the custom category or URL list. 

Resolution

This issue can be resolved by finding the entry and deleting the extra characters.

 

Example before:

 URL or Custom Category:

bluecoat.com

bto.bluecoat.com#10;kb.bluecoat.com

forums.bluecoat.com

 

Example correction (replace #10; with a new line entry):

 URL or Custom Category:

bluecoat.com

bto.bluecoat.com

kb.bluecoat.com

forums.bluecoat.com

  

Apply the changes, and then “Install Policy” in the VPM.  The Warning / Error should be resolved now.

 

Additional Information

'#' is a fragment identifier and used to point or identify portion of the document/page. Web Server or OCS serving the website do not use fragment identifier. It is being used by browsers to determine specific location(pagination) of the document. More information can be found from below links,

Introduction to HTML 4 (w3.org)

RFC 3986 - Uniform Resource Identifier (URI): Generic Syntax (ietf.org)