Requesting a website to be removed from a content filter category
You want to have a website removed from a category
First verify which categories the site belongs to using the test-url feature in the CLI.
Because we have no control over the database, you will need to submit a request to the vendor.
You can also configure a temporary workaround by creating a policy entry that allows the site, and placing it before the entry that would have blocked that site so that it causes a match first.
NOTE: Some well-known sites may be locked. In those cases submitting a request to re-rate the site will not result in a re-rating of the site.