Reporter does not show all groups from an LDAP server

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Article ID: 166849

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Updated On:

Products

Reporter

Issue/Introduction

-  Reporter does not show all groups from an LDAP server

- Reporter allows you to select some, but not all, LDAP groups or users

- Your AD environment contains a very large number of users and groups

Resolution

 To confirm the above issue, run a packet capture on the reporter server while reproducing the issue. Once obtained, run the following display filter in wireshark:

ldap.searchResDone

Drill down into the LDAP layer and the last LDAP entry should show "sizeLimitExceed"

 

When using Microsoft AD the maximum number of objects that can be returned is 1,000. this is controlled by the MaxPageSize setting. Refer to the following document for more details on how to modify that setting:

http://support.microsoft.com/default.aspx?scid=kb;en-us;315071&sd=tech

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