ProxySG Management Console shows SGOS base license expiration : Critical but on CLI shows valid license

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Article ID: 166819

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

-  ProxySG were installed with valid SGOS license, however in Management Console showing SGOS base license expiration : Critical
- Checked on CLI "show lic" with valid license displayed, but not in Management Console
- Swap to Demo license with same issue and then swap back to official license with same issue as well
- Reboot ProxySG, Upgraded to latest supported SGOS version (SGOS 5.5.x)  with same issue

 

Resolution

 Uninstall Java version 7 follow support version as per-KB /articles/Solution/WhyareservicesnotappearingintheProxySGmanagementconsoleGUI