AV log showing error as below:
Hardware serial number: 123456789
ProxyAV (Version 126.96.36.199(100260)) - http://www.BlueCoat.com/
Machine name: TESTAV
Machine IP address: 10.1.1.1
As shown below, the Proxy SG settings are found under Configuration > External Services > ICAP > ICAP Services. Select the icap service in use, edit it and check the section for 'ICAP v1.0 Options'. The Client and Server address fields are not checked, and need to be checked for the fields above to be populated.
Need to check the boxes for ‘Client address’ and ‘Server address’, for the fields to populate with data