PacketShaper's LCD shows “booting”
PacketShaper fails to boot up
Connect the PacketShaper using the direct console cable and the following message appears:
Abort, Retry, Fail?
The CRC error that shows up when connected through the console cable indicates that PacketShaper’s flash drive is damaged and may need to be replaced. Please contact Blue Coat Technical Support for further assistance. For information on how to contact Blue Coat Technical Support, please see http://www.bluecoat.com/support/contactsupport .