Management HTTP access to PacketShaepr is slow in a VLAN trunk environment.

Products

• PacketShaper

Issue/Introduction

PacketShaper management via HTTP access is slow in the following environment.

Resolution

The topology could be such that the PacketShaper sees the same packet through the Outside interface and then on the Management interface,
PacketShaper may clamp such packets, considering them to be retransmits.

Please set the following system variables both to 0 in your PacketShaper CLI or GUI.

System values                        Current   Default   Min       Max
==============================================================================
  rtoInboundClampMsecs                 1600      1600      0         3000
  rtoOutboundClampMsecs                1600      1600      0         3000

[Sample of config command]
PacketShaper#set var rto rtoInboundClampMsecs 0
PacketShaper#set var rto rtoOutboundClampMsecs 0

[confirm setup result]

PacketShaper#sys set rto
System values                        Current   Default   Min       Max
==============================================================================
  rtoInboundClampMsecs                 0         1600      0         3000
  rtoOutboundClampMsecs                0         1600      0         3000


Please also see 000014685.