I'm using SGOS 5.x and my proxy is not sending a keep-alive traffic notice to the upstream client and breaks the connection

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Article ID: 166609

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

SGOS 5.x by default will only send a keep-alive notice at a longer interval. This may caused some application to break due to timing out, or the firewall dropping the connection due to a time out.

SGOS 5.5.3.1 and above has the ability to overwrite this through the following CLI command: 

ProxySG> en
ProxySG# config t
ProxySG#(config) tcp-ip tcp-keepalive-timeout
N

Replace N with the preferred timeout value in second