ICAP Patience Pages overview

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Article ID: 166564

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ProxySG Software - SGOS

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ICAP Patience Pages overview
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Patience Pages are displayed when clients experience delays as Web content is scanned. You can customize the following patience page components:

  • Header - Contains HTML tags that define what appears in the dialog title bar. This component also contains the
tag, which is used to specify a non-English character set.
  • Summary - HTML and text that informs users that a content scan is occurring.
  • Details - Uses data to indicate scanning progress, including the URL being scanned, the number of bytes processed, and the elapsed time of the scan
  • Help - Displays instructions for users should they experience a problem with the patience page.

To customize patience pages through the Management Console, go to the Configuration tab >External Services > ICAP > ICAP Patience Pages.