How to stop receiving "ProxySG Appliance Summary Statistics"
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How to stop receiving "ProxySG Appliance Summary Statistics"


Article ID: 166513


Updated On:


ProxySG Software - SGOS


  • Since enabling email alerting for health-check failures, you receive a daily summary of the ProxySG Statistics.
  • You want to keep receiving heath-check alerts via email, but want to stop the "ProxySG Appliance Summary Statistics" email.
  • By default, after enabling email alerting, the ProxySG will start to send Summary Statistics automatically.


To disable the daily summary statistics, you will need to log-in to the ProxySG via SSH. This cannot be done from the WebGUI.

Run the following commands:

Blue Coat SG210 Series>en
Enable Password:

Blue Coat SG210 Series#conf t
Enter configuration commands, one per line.  End with CTRL-Z.

Blue Coat SG210 Series#(config)diagnostics
Blue Coat SG210 Series#(config diagnostics)heartbeat disable

to re-enable the Summary Statistics, you can execute the command: heartbeat enable