How to stop receiving "ProxySG Appliance Summary Statistics"

book

Article ID: 166513

calendar_today

Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

  • Since enabling email alerting for health-check failures, you receive a daily summary of the ProxySG Statistics.
  • You want to keep receiving heath-check alerts via email, but want to stop the "ProxySG Appliance Summary Statistics" email.
  • By default, after enabling email alerting, the ProxySG will start to send Summary Statistics automatically.

Resolution

To disable the daily summary statistics, you will need to log-in to the ProxySG via SSH. This cannot be done from the WebGUI.

Run the following commands:

Blue Coat SG210 Series>en
Enable Password:

Blue Coat SG210 Series#conf t
Enter configuration commands, one per line.  End with CTRL-Z.

Blue Coat SG210 Series#(config)diagnostics
Blue Coat SG210 Series#(config diagnostics)heartbeat disable
ok

to re-enable the Summary Statistics, you can execute the command: heartbeat enable