How to run hardware diagnostics commands on ProxyAV products?

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Article ID: 166495

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Updated On:

Products

AV-2400 AV-1200 AV-1400

Issue/Introduction

This document describes steps to gather hardware diagnostics 

Resolution

To gather hardware diagnostics from the ProxyAV product open a command line interface and enter:
 
------------------------- MENU -----------------------------
 
1) Command Line Interface
2) Setup Console
 
------------------------------------------------------------
 
Enter option:1
ProxyAV>
ProxyAV>en
Password:
ProxyAV#
                         
ProxyAV#restart regular
Reboot in progress...
Press any key during 5 seconds to access Boot menu
 
ProxyAV hardware serial number: 1110220062
a) Restore hardware defaults
b) Restore boot
c) Reboot
d) Diagnostic
e) Exit
Please enter your choice: d
 
 
Starting diagnostic...
 
AV1200/1400/2400 Hardware Diagnostics Version 1.1.6 03/24/2010
 
Available Commands:
test <mem|disk|env|hwscan|all>
log <on|off|display|clear>
help
exit
 
Run the following commands to gather hardware information 
 
Diag> test disk level 1
 
#1:Intel Corporation 82801JI (ICH10 Family) 4 port SATA IDE                         [Found]
        -Vendor id:0x8086       Device id:0x3a20                                                           [Info]
        -Sub-vendor id:0x1170, Sub-device id:0x0046                                              [Info]
 
#2:Intel Corporation 82801JI (ICH10 Family) 2 port SATA IDE                          [Found]
        -Vendor id:0x8086       Device id:0x3a26                                                          [Info]
        -Sub-vendor id:0x1170, Sub-device id:0x0046                                            [Info]
 
        SATA adapter basic HW test                                                                                [Pass]
 
        Testing Disk 1 in slot 1...
                Sequential read test                                                                                       [Pass]
Disk Test                                                                                                                              [Pass][*]
 
 
Diag> test disk level 2
 
#1:Intel Corporation 82801JI (ICH10 Family) 4 port SATA IDE                         [Found]
        -Vendor id:0x8086       Device id:0x3a20                                                          [Info]
        -Sub-vendor id:0x1170, Sub-device id:0x0046                                             [Info]
 
#2:Intel Corporation 82801JI (ICH10 Family) 2 port SATA IDE                         [Found]
        -Vendor id:0x8086       Device id:0x3a26                                                          [Info]
        -Sub-vendor id:0x1170, Sub-device id:0x0046                                            [Info]
 
        SATA adapter basic HW test                                                                                [Pass]
 
        Testing Disk 1 in slot 1...
                Sequential read test                                                                                       [Pass]
Disk Test                                                                                                                              [Pass][*]
 
Diag>