How to Solve Timeout Issues due to CONNECT tcp://


Article ID: 166493


Updated On:


ProxySG Software - SGOS


Page hangs indefinitely when browsing the site.

Policy trace shows:
CONNECT tcp://
RDNS lookup was unrestricted

The SG tries to do a reverse DNS  lookup for (in order to evaluate policy) and times out after 30 seconds.



This problem can be solved by applying the following policy to deny request URLs containing

Login to the Management Console -> Configuration -> Policy -> Policy Files -> Policy Files Tab

- Select the drop-down for “Install Local File from:” and select Text Editor then click install

- Copy paste below policy into the box & click Install

http.method=connect url.address= DENY