Reviewing and submitting a request to categorize a website for Web Security Service

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Article ID: 166474

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Updated On:

Products

Web Security Service - WSS Advanced Secure Gateway Software - ASG ProxySG Software - SGOS

Issue/Introduction

Web Security Service (WSS) displays an incorrect category for a website. You want to request the WebPulse site review teams evaluation.

 

Environment

 Web Security Service

Resolution

  1. Go to Symantec Site Review
  2. Enter the URL of the site that needs to be reviewed. The category that is associated with the URL is displayed.​​
    • NOTE: If the category is correctly reflected on the content of a page you entered, you can ignore step 3.
  3. If you think the category is incorrect then: Select the filtering service in use, and then select the category you feel the site should be listed against. You can choose to have an email sent to you with the results of the review, as well as entering comments yourself. Once you are done, click on "Submit for review"
  4. After the site has been reviewed, any changes to the category will automatically be available in your ProxySG database on the next update.