How to reinitialize a ProxySG with a single disk system (default SSL keys only)

Products

• ProxySG Software - SGOS

Issue/Introduction

How to reinitialize a single disk system (default SSL keys only)
How do I reinitialize a ProxySG with a single disk drive?
What are the steps necessary for disk reinitialisation on a single drive ProxySG?

Resolution

The following steps help you prepare for the reinitialization of the hard disk on a ProxySG with a single hard drive. 

IMPORTANT NOTE:  The reinitialization of a hard drive on a ProxySG with a single hard drive will result in data loss.  Please make sure that you have physical (serial console) access to the device.  Please review these instructions prior to performing the hard drive reinitialization.

1. Request a copy of your device's license from Blue Coat
   1. You can license your ProxySG via the Management Console after the restore is completed.  To perform that retrieval, launch the Management Console, go to the Maintenance tab > License > Install.  Click on the "Retrieve" button.
2. Make a backup of the configuration. Please see Back up and restore the configuration of Edge SWG for details on how to backup configuration.
3. Reinitialize the disk
   1. Have a serial cable connected to the ProxySG and launch the command line interface (CLI).  NOTE:  Do not use SSH as you will lose connectivity.
   2. Go into enable mode
   3. From the CLI, type:  reinitialize
4. Run through the initial setup via CLI.  When the ProxySG finishes the disk reinitialization, it will reboot and come back up as a new system.  This is when you configure the network settings and admin username and password.  When finished, you can launch the Management Console to restore the SSL key and configuration.
5. Restore the configuration.
6. Please see Back up and restore the configuration of Edge SWG for details on how to restore configuration. 
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