How do I upgrade the DLP appliance?
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How do I upgrade the DLP appliance?


Article ID: 166215


Updated On:


Data Loss Prevention


To upgrade the DLP appliance, you must download a release and install using the DLP Management Console. To download the latest release, please visit the Downloads section of BTO by clicking here. Select DLP under My Product Family and choose the appropriate product from the My Entitled Products column.

To install the DLP release:


Backup the DLP appliance system configuration files


  1. Log into DLP management console, click on Manage Appliances > Configure System > Maintenance | Back Up.
  2. Click the Create Backup button to start the back-up routine. (Please note: Backups are archived on the appliance, but should be saved on a machine other than the appliance)
  3. Click the View icon and when prompted, save the file to your local machine

Backup the DLP appliance security certificates 

If you have a DLP appliance configured in Manager mode, Blue Coat does not recommend that you export your DLP appliance certificates to a secure location. If you ever need to restore or replace the appliance, having the original certificates means you will not need to re-sign the Inspectors that report to.

  1. From the DLP management console, click Manage Appliances > Configure System > Maintenance | Back Up | Certificates
  2. Click the Back Up... button. Save the certificates to a local directory and unzip the archive (

Backup the Incident reports and logs


  1. In the DLP management console, click Manage Appliances > Configure System > Maintenance | Commands.
  2. Click the Export All... button for each of the following that you want:

        • Incidents

        • System Logs

        • Discovery Logs

 When prompted, choose the location where you want to save the file.


Install the DLP Software

Log into the Management Console and click Manage System Maintenance Software and then select the file that you downloaded from BTO.