How to set up Filezilla FTP client to work through the ProxySG appliance
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How to set up Filezilla FTP client to work through the ProxySG appliance


Article ID: 166195


Updated On:


ProxySG Software - SGOS


This article describes how to set up Filezilla FTP client to work through the ProxySG appliance.
The ProxySG appliance uses authentication, and you want Filezilla to work with authentication.

This document assumes that you are using Raptor login syntax for your ProxySG appliance. For details on Raptor syntax, see 000013727.  Note that the menu options described below are from Filezilla v3.2.7.1 and may change with newer versions of the FTP client.

  1. Open the  Filezilla FTP client.
  2. Go to Edit > Settings > FTP Proxy.
  3. Under Connection, go to FTP > FTP Proxy.
  4. Select the radio button next to Custom and enter the following information:

USER %u@%h %s

  1. Specify the following settings:
    • Proxy host: The IP address of the appliance. 
    • Proxy user: Username used to authenticate to the appliance. 
    • Proxy password: The proxy password of the admin user.
  1. Click OK to save your changes.
  2. On the main screen, enter the host, username, and password.  Filezilla will connect to the ProxySG appliance and pass the remote host, remote host credentials, and appliance credentials. The ProxySG will then establish a connection to the FTP server using the credentials provided by the user.

NOTE:  If Filezilla intermittently works (it works once, and then fails for a while, and then works again), please see 000014404 for a way to work around the issue. Also, if the proxy is not configured for authentication and you are having trouble using the syntax, try removing the proxy username and password variables (" %s" and "ACCT %w") and be sure not to include a trailing space after the variables.  If you have used these steps and Filezilla continues to fail, make sure Allow Basic credentials is selected on your IWA Servers tab in your IWA authentication settings.  To locate that setting, go to Configuration > Authentication > IWA > IWA Servers > Allow Basic credentials.