Redirect users to Symantec Site Review when accessed URL is categorized as "none" or "uncategorized"?
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Redirect users to Symantec Site Review when accessed URL is categorized as "none" or "uncategorized"?


Article ID: 166153


Updated On:


Advanced Secure Gateway Software - ASG ProxySG Software - SGOS


In deployments that deny users from accessing sites without a category rating, (sites categorized as "none" or "uncategorized") I want to allow users to easily submit site category suggestions, as appropriate.


This can be done with a redirect rule in either the VPM or CPL to the Symantec Site Review website.

The below is where the VPM looks like:

Applying "Layer Guard" on your Web Access Layer will allow you to specifically evaluate this layer Only if all that *match* (any of the available category) in the BCWF database. This bypasses the web filter layer if the access URL is not rated.

  • The "All Rated URL" object setting is to *Negate* the "Unrated URL" object
  • The Unrated URL object is created by selecting System > "none", "pending", "unavailable", "unlicensed", in a new request URL object as pictured below.
  •  After the Layer Guard has been set up and Installed, input the below CPL into "Local Policy" or "CPL Layer" (either of this will also work).

     url.category=("none","pending","unavailable") action.ReturnRedirect1(yes) 

define action ReturnRedirect1
 redirect(307, "(.*)", "$(1)" );

This CPL rule will redirect the user request to the page that will submit "Site Review" to BCWF (Bluecoat Web Filter) team.

An example of user type in (which is currently "none" in BCWF database) in the browser, the outcome after redirection seems like this screenshot below:

NOTE: This workaround is based on the sample policy, but the concept can be used in any forward proxy configuration where policy uses Blue Coat Web Filtering to control access.