Create a job to ensure that Symantec WebFilter database is up to date

Products

• Director

Issue/Introduction

In order to force regular updates of the Symantec WebFilter database on your ProxySG appliance, you can create an overlay file on the Director. This guide will explain how to complete this job.

Environment

ProxySG and Symantec WebFilter

Resolution

Creating the overlay:

To create an overlay that requests a database update for all of your ProxySG WebFilter databases, follow these steps:

1. Login to your Director appliance using the admin credentials.
2. Click on the Configure tab.
3. On the right-hand side, choose 'overlay' on the drop-down list, under the title called Configuration library.
4. Right-click on the title All and choose New overlay.
5. On the top right, give this overlay a name such as 'Update to Bluecoat Web Filter DB".
6. Click on the radio button that is called Using CLI
7. Cut and paste the below CLI commands into this window:

config t
content-filter
bluecoat
download get-now

• Press OK.

TIP: To ensure the paste worked, you can use the view button.  You should see no white spaces, or lines, before the text 'config t'.

Testing the overlay:

To test this overlay file out, follow these steps.

1. While logged into your Director appliance, click on the Configuration tab.
2. Select a test SG appliance in the list.
3. Select the overlay file you just created above, and press the right mouse button.
4. Choose the Execute option.
5. Answer yes, at the prompt, to send to this overlay to this test SG.
6. If the resulting screen contains no errors, the overlay was successfully configured.

Scheduling the overlay, and pushing the overlay out on mass:

To schedule this overlay file to be sent out periodically, follow these steps.

1. While logged into your DIrector appliance, click on the Jobs tab.
2. Ensure the config Jobs option is selected on the right-hand side, and click New Config Job.
3. Give the Job a name such as "Scheduling a BCWF update".
4. Select the actions tab, and then press "New"  ( see the bottom left of the screen).
5. On the drop-down menu, select the option called Push overlay.
6. Under the next drop-down menu, select the overlay you created above.
7. Push the button to select your SG appliances to send this job to.
8. Select an SG appliance(s) to send this overlay to. In this screen, you can choose a group of them.
9. Ensure you press the button 'apply' or the changes will be lost when you exit.
10. If you want to schedule this job, click on the schedule tab now.
11. If you want this job executed once, choose the date here, and press the plus button to enter the date into the scheduling database.
12. If you want this job executed at regular intervals chose the radio button "This is a recurring job to be executed on" 
13. Choose the days and time you want this to execute on, and press the 'plus' button to enter this into the scheduling database.
14. Be sure to press 'ok' at the bottom right of this screen to have this job saved.

TIP: To test this job prior to the scheduled date, right click on the job, and press 'execute'.