I have SSL intercept enabled.
I am allowing the category "Online meetings"
Even though I allow the category online meetings, the application will not load.
If I disable SSL intercept, then join.me starts to work.
The solutions presented below are based upon the fact that SSL intercept is enabled and the Online Meeting category is also allowed. If the Online Meetings category is not allowed, then this solution will not work for you.
1.) You can place the join.me domain into the SSL bypass list. This will prevent Threatpulse from doing SSL intercept on the whole join.me domain. To bypass join.me from SSL intercept, please do the following:
2.) You can put in 18.104.22.168/24 into the Pass Through IPs/Subnets SSL bypass. To do that, please do the following:
3.) You can disable SSL intercept. Blue Coat does not recommend disabling SSL intercept. Please use one of the two solutions presented above
During troubleshooting this issue, the following DNS names were used/returned:
The control.appXX-XX.join.me are a part of the 22.214.171.124/24 IP address range. This IP address range appears to be critical in allowing the join.me application to work. If you are blocking Online Meetings, you can use this list of domains in an allow rule to allow join.me but block all other online meeting sites.
* The IP address range of 126.96.36.199/24 was valid as of the time of this writing. The IP address may change at any time without notice.