DTS is used to connect and transfer data between ITCM Managers (rarely used for agents).
The connection is based on the success of the command "dtsping".
That command may fail sometimes
Even if all ports necessary for ITCM are opened and both end machines are up and running and can be pinged without problems, why is the "dtsping" command failing?
Clarity Client Automation 14.0 SP2 and newer
When the target machine has DTS Legacy Cam support enabled, then this machine is always responding to a "dtsping" command.
The parameter can be found in the Default Configuratoin policy under
-> DSM -> Data Transport Service (DTS) -> Data Transport Agent Plugin -> Legacy Messaging Support
Please enable this option.