When I try to classify by URL, I do not get any statistics (that is, the class is not getting any hits).
When creating a class by URL, only specify the path and file name -- do not include the hostname.
For example, suppose you want to classify by the following web page:
http://www.mycompany.com/support/filename.html
In the above example, you would put /support/filename.html in the URL section of the matching rule.
The hostname (www.mycompany.com) would be entered in the Name field (in the Inside or Outside column, depending on where the web server resides).
You may want to use the following URLs:/*/*.htm*/*.gif/index.htm*/default.*
For step-by-step instructions on creating a class based on a URL, see Create Web Classes in PacketGuide.