Adjust the HTTP Server Receive Timeout for one Site

Products

• ProxySG Software - SGOS

Issue/Introduction

How do I adjust the HTTP server receive timeout for one site?
Some web based applications can take a long time (few/several minutes) to return a result once a user submits a query.
The proxy will timeout the connection before the result comes back.
How do I resolve the issue?

Resolution

The HTTP server receive timeout can be increased for a desired amount of time for a particular web site.  The receive timeout is set in seconds.  This can be placed into the local policy file.  For information on how to add policy to the local policy file, please see KB165957.  Here are some examples of how you can use this:

<Proxy>
    url.domain="example.com" http.server.recv.timeout(3600)

<Proxy>
    url.address=x.x.x.x http.server.recv.timeout(3600)

 

In the examples above, the http server receive timeout is set to one hour.

Please see KB166251 for more information about default Server/Client receive timeout settings and how to change the global settings.