Safex command times out

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Article ID: 16575

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

safex is getting time out error:

ERROR: [0xf716a700] ispUtil.HttpPostRequest: select failed or timedout on recv [timeout : 120] 

ERROR: [0xf716a700] +_+_+_ispUtil::ReleasePC: peer closed 

121271 [0xf716a700] ERROR PozFactory null - PozFactory::isFailoverRequired: Could not communicate with the EEM Server, server returned with errorcode= -6 

121271 [0xf716a700] ERROR PozFactory null - PozFactory::searchObjects - Session TimeOut invoking iPoz::ObjectSearch on host= <EEM host> 

ERROR: [0xf716a700] ispUtil.HttpPostRequest: select failed or timedout on recv [timeout : 120] 



Is there a timeout value for safex?

Environment

EEM 12.51 CR04

Resolution

Double the value for the sockettimeout value in the eiam*config file and include this file in the safex command line using the -sdkconfig option:

Example:

safex -h <EEM server hostname> -u EiamAdmin -p <password> -f /tmp/export -sdkconfig /opt/CA/WorkloadAutomationAE/autouser.ACE/eiam.server.config