Error "Installation Failed! unable to configure password protected installation" is seen when installing Unified Agent.

Products

• ProxySG Software - SGOS

Issue/Introduction

Unable to install Unified Agent due to the following error:

"Installation Failed! unable to configure password protected installation"

This only happens if the SUP switch is provided when installing Unified Agent.  The SUP switch is used to provide an uninstall password.

Resolution

When installing Unified Agent (UA), please make sure to run command prompt with administrator privileges by right clicking command prompt and selecting run as.