The Edge SWG (ProxySG) reports a 401 error when downloading the Bluecoat Webfilter (BCWF) content filtering database.
The download status shows the following error,
Download log: Blue Coat download at: 2009/07/31 03:46:56 +0800 Downloading from https://list.bluecoat.com/bcwf/activity/download/bcwf.db Requesting differential update Fetching: https://list.bluecoat.com/bcwf/activity/download/bcwf.db?installed_version=292110400 ERROR: HTTP 401 - Unauthorized Requesting full database Fetching: https://list.bluecoat.com/bcwf/activity/download/bcwf.db ERROR: HTTP 401 - Unauthorized Download failed
Edge SWG (ProxySG) running SGOS 6.7 configured to use Bluecoat WebFilter (BCWF).
The 401 error occurs because the credentials used for the download are not authorized to access the Content Filtering database.
To resolve this issue, follow these steps:
If the appliance still receives a 401 error, it's possible that your license has expired. Check your license contract or entitlement in the Broadcom entitlement portal for the expiration date.