Extract SSL certificate (x64) fails to install due to hidden pop-up box

Products

• Deployment Solution

Issue/Introduction

On some systems when the Extract SSL certificate (x64) executes, the installation script gets halfway through and then stops.  This causes a failure to occur and the certs do not get extracted. The only indication that there is an issue is that the policy on the client states that a failure has occured.

Environment

DS 8.1 +

Cause

A pop-up box opens up in the background and pauses the execution of the script.  Because it is impossible to click on a pop-up box that isn't seen, the installation fails.

Resolution

The issue has been reported to development.

Workaround:

Run the command below at a command line on affected systems.  Press 'OK' when the box is displayed

C:\Windows\System32\PkgMgr.exe /l:log.etw /iu:IIS-IIS6ManagementCompatibility;IIS-Metabase;IIS-WMICompatibility;IIS-LegacyScripts;IIS-LegacySnapIn?