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Search results in XFlow
Article ID: 16526
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
What is the maximum amount of search results in XFlow?
Where is it configurable?
Environment
CA Service Management 17.1 and higher.
Resolution
At the maximum, for each facet (ex: using @userid which searches for userid in contacts table only) you can only display a maximum of 20 records. This is a hard limit at this time. If you are doing a multi-faceted search (example: just typing a string in the Global Search bar) then a maximum of 5 records per facet can be displayed.
Feedback
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