Search results in XFLOW
Article ID: 16526
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
What is the maximum amount of search results? Where is it configurable?
Environment
CA Service Desk Manager 14.1CA Service Desk Manager 17.0
Resolution
At the maximum, for each facet (ex: using @userid which searches for userid in contacts table only) you can only display a maximum of 20 records. This is a hard limit at this time. If you are doing multi faceted search (example: just typing a string in the Global Search bar) then a maximum of 5 records per facet can be displayed. This can not be configured.
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