Restart Notification popup reboots computer when hitting Enter key
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Restart Notification popup reboots computer when hitting Enter key

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Article ID: 165233

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Updated On:

Products

Patch Management Solution for Windows

Issue/Introduction

Configured the Console > Settings > Agents/Plug-ins > All Agents/Plug-ins > Software > Patch Management > Windows > Default Software Update Plug-in Policy > Restart tab with enabled Notify user about restart & Allow user to defer the restart:

Found the Client-side shows the popup when the reboot is required; however, the default popup settings are configured for 'Restart Now' so when the end-user is working and hits Enter, the Client activates the Restart Now and the Client is rebooted:

Environment

IT Management Suite (ITMS) 8.0 Hot Fix (HF) 6 and 8.1

Cause

Changes in popup code oversight for 8.x regression default to run top selection by hitting Enter key.

Resolution

This issue is resolved in the next release of Patch Management Solution 8.1 Release Update (RU) 2.

Please refer page# 17 in ITMS 8.1 RU2 Release Notes DOC10557