Resolve network adapter driver errors in Ghost 3.x preboot environment with error: 'The operation failed as no adapter is in the state permissible for this operation' or. 'Restarting DHCP client service: retry...'
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Resolve network adapter driver errors in Ghost 3.x preboot environment with error: 'The operation failed as no adapter is in the state permissible for this operation' or. 'Restarting DHCP client service: retry...'
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Article ID: 165162
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Updated On: 04-02-2025
Products
Ghost Solution Suite
Issue/Introduction
You are booting to Windows PE, and you experience an error message during the bootup process.
This error message can appear in two circumstances. Either the machine is unable to reach the DHCP server, or it lacks a network adapter driver.
To determine which circumstance you are dealing with, after the bootup process has completed, go to the Command prompt and run the following command:
ipconfig
If it returns: "The operation failed as no adapter is in the state permissible for this operation"... That means you need a network adapter driver.
If it returns: "No operation can be performed on Ethernet while it has its media disconnected"... That means the Ethernet cable is disconnected.
If it returns an IP address in the 169.254.x.x range... That means it has an appropriate driver, and is plugged in to the network, but it cannot reach a DHCP server.
If it returns "Windows IP Configuration" - and nothing else... That means it is a Ghost Standard Tools boot disk where the task type was set to "Standalone".
Resolution
Identify the version of Windows PE that your preboot environment is using.
Identify which network adapter is present on the machine
Locate the correct adapter driver for that network adapter and version of Windows PE
If the above did not resolve the issue, the same error has been noted as a result of bad or out of date BIOS firmware. In those cases the issue was resolved by updating the firmware to the version that was seen as working on other like branded machines.