Instructions from How to update a Linux-based computer with Intelligent Updater definitions are being followed correctly, but the Intelligent Updater (IU) package fails to update Symantec Endpoint Protection (SEP) 14 / 14 MP1 for Linux clients. The IU dates from May 2 2017 or earlier.
ERROR: /opt/Symantec/virusdefs/incoming not found. This directory must exist in order to update the definitions. Please confirm that a Symantec product is installed on this system. See -help for more information.
SEP 14 / 14 MP1 for Linux (SEPFL)
SEP 14 for Linux client does not create /opt/Symantec/virusdefs/incoming directory.
This issue was fixed with 20170503-001-core15unix.sh or later. Install script will automatically create incoming directory during installation if it does not exist.
To work around this issue, please create incoming directory manually by following commands.
#sudo cd /opt/Symantec/virusdefs #sudo mkdir ./incoming #sudo chown root ./incoming #sudo chgrp avdefs ./incoming #sudo chmod u=rwx,g=rwx,o=rx ./incoming