VIP API resources and troubleshooting information

Products

• VIP Authentication Service
• VIP Integrations
• VIP Software Development Kit

Issue/Introduction

Refer to the following resources when integrating and troubleshooting the VIP APIs with your VIP service.

Resolution

Contents

• VIP API Resources
• API Troubleshooting

VIP API Resources

	Title Applicable Versions VIP Documentation All Versions

API Troubleshooting

Title Applicable Versions If a credential bound to a user is disabled, what error code will the authenticateUser (Authenticate User service) return? All Versions VIP Web Services with IA | Error: Uncaught ReferenceError: parentDomainToBeTagged is not defined All Versions VIP Web Services - Error 4E00: Malformed Request All Versions VIP Webservice Integration with Apache returns error AH1623, 19285 All Versions Error 4E21 occurs during PollTxnVerification API call All Versions VIP Web Services | Exception: java.security.NoSuchAlgorithmException: Error constructing implementation All Versions Error: "[error=19970] [TokenException responding to GetTokenStatusRequest: Authentication failed.]" when validating a token. All Versions Error: "49b5" when using a one-time password (OTP) generated by linux version of genotp_time All Versions Error: "4e03" when submitting a GetNextOTP operation All Versions What value is sent back in the parameter when the customer uses the GetTokenInformaiton API for Web Services? All Versions What is the “Id“ attribute in the Sample SOAP XML Register Request for SMS OTP and Voice OTP (p.68 and p.74) in VIPAuthWebServices.pdf? All Versions IBM Serialization Error: WSWS3037E when generating client with VIP CDK All Versions