Copying EFS-encrypted files to exFAT or NTFS drive results in XML files when using Endpoint Encryption

Products

• Endpoint Encryption

Issue/Introduction

When you are using Endpoint Encryption on an exFAT or NTFS removable drive, if you copy files that are already encrypted with Microsoft's Encrypted File System (EFS), the files retain their encryption and .XML or .XML.PLIST extensions are added to the file. 

Environment

Windows 10 with exFAT filesystem on removable media

Windows 7/8/10 with NTFS filesystem on removable media

Resolution

Symantec is committed to product quality and satisfied customers. Symantec engineering is currently evaluating this behavior for changes in an upcoming release. This article will be updated as the issue progresses, please subscribe to be notified of updates.