Microsoft Dynamics CRM performance issues with Endpoint Protection installed
Article ID: 165088
Updated On:
Products
Endpoint Protection
Issue/Introduction
Microsoft Dynamics CRM has a decrease in performance after installing Symantec Endpoint Protection (SEP) 12.1 or later.
Cause
There are several technologies in the SEP client that can impact the performance of Microsoft Dynamics CRM.
Resolution
Microsoft has created the following best practices documentation for Microsoft Dynamics CRM.
https://blogs.msdn.microsoft.com/crminthefield/2011/01/24/anti-virus-exclusions-for-microsoft-dynamics-crm/
On the SEP client, you may also need to disable Browser Intrusion Prevention if a host exclusion does not work.
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