Valid license information is not available for Ghost Console

Products

• Ghost Solution Suite

Issue/Introduction

Valid license information is not available displays in the GSS 3.x console after applying a combined license file.

Environment

Multiple licenses were combined through customer mySymantec portal to create single license file.

Cause

Normal license file contains 31 lines, whereas, the combined license has more lines.

The process of combining the license files creates a licensing file with too much information to parse in versions of the product prior to 3.2 RU1.    

Resolution

Ghost Solution Suite 3.2 RU1 has corrected the behavior so that a customer combined license on the license portal will correctly display the license information.    See http://www.symantec.com/docs/DOC8558 for more information on new releases and release notes.