Unable to open the Data Loss Prevention Enforce webpage

Products

• Data Loss Prevention Enforce

Issue/Introduction

While browsing to DLP Enforce webpage: '404: page not found' error received. You are able to connect to the Oracle database with Protect account and all Vontu Services are up & running.

On the webpage: 404 Page not found. Tomcat logs: BindException: Address already in use: JVM_Bind <null>:443

Resolution

Please check the below points:

1. Check the Port number mentioned in the SERVER.XML located at \SymantecDLP\Protect\Tomcat\Conf\
2. If the Port number is same as mentioned in the BIND VALUE error message, please change it to 8443.
3. Restart the Vontu Manager services.