Types of VIP credentials and credential/token prefix guide
Article ID: 164818
Updated On:
Products
Issue/Introduction
VIP credential/token types and prefixes.
TOKEN SAMPLE (back):
VIP-compatible HOTP\TOTP hard tokens will be imprinted with the Symantec logo unless your organization uses custom hard tokens imprinted with your company logo. Credential IDs specific to a particular organization may not be listed here.
Hard tokens for FIDO\FIDO2 passwordless authentication don't require the Symantec logo imprint.
VIP soft tokens can be downloaded here. This link can also be used to test a token.
Resolution
| Credential ID Static Prefix | Description | Hard/Soft Token? | Time/Event-Based? | Image |
|---|---|---|---|---|
| SYMC, VSMT | VIP Access Mobile** (no TrustZone) Credential | Soft | Time | |
| SYMZ, VSTZ | VIP Access Mobile** (with Trustzone) Credential | Soft | Time | |
| SYDC, VSST | VIP Access Desktop** (without hardware module) Credential. Download latest here | Soft | Time | |
| SYHC | Used for monitoring connectivity and health status of various VIP User Services Authenticate endpoints (example: Automatic Business Continuity). | Soft | Event | |
| SYHM, VSHM | VIP Access Desktop** (with hardware Module) Credential for machines with active Intel IPT | Hard | Time | |
| SYTD, SYTU, SYSC | Trusted Devices (formerly Remembered Computer) installs after Sept 2016 | Soft | Time | |
| AVT | Active Identity* Token, 3/4 circle-shaped, waterproof | Hard | Time | |
| VSJM | VIP Access for Mobile (Japan) mobile credential | Soft | Time | |
| UBHE | Yubikey OATH VIP Token with Symantec credential | Hard | Event | |
| Credential ID contains only numbers | RSA GOID* Token. Expiration date printed on the device. | Hard | Time | |
| FT11, NSEU, NSES, NCHE, DZHE GATE, STEA, ABHE, GAAE, GAAT, GACE, GAIE, GALE, STEA | Credit card form factor token.* | Hard | Event | |
| VSTW | Trusted Devices credential (formerly Remembered Devices) for installs before Sept 2016 | Soft | Time | |
| FT10 | Micro USB FIDO or HOTP VIP Token, Compatible with offline authentication integrations. | Hard | Event | |
| FT12 | Large USB Token. Compatible with offline authentication integrations. | Hard | Event | |
| FT20, FT30 | Stadium-shaped keychain | Hard | Time | |
| DP03, DP07 | Vasco key fob token | Hard | Event | |
| VSDI | Device Fingerprint | Soft | Time | |
| VSCR | OCRA Token | Hard | ||
| SYFD | FIDO2 Token, passwordless auth | Soft |
* Hardware tokens can be purchased from Broadcom distributors and Amazon.com (For bulk sales, please contact your sales representative).
** Download VIP Access here: https://vip.symantec.com
NOTE: The 8 characters following the 4-digit static prefix may include alphanumeric values
The VIP Access Toolbar token is no longer available or supported.
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