Software Portal not launching the browser when a shortcut is used
Article ID: 164795
Software Management Solution
When a user executes one of the provided short cuts to launch the Software Portal, no browser is launched.
Registry keys are missing that tell Windows how to launch the browser when called by the Software Portal.
Please follow these steps to resolve the issue.
- Go to Start > Run > type Regedit > Click OK
- Browse to the following two registry keys. For each key, follow the subsequent step:
- Set the "Default" value should have the information of which browser to use. For example:
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -osint -url "%1"