Can't download probes from the archive to IM after changing the username and password to download.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I can't download probes from the archive to IM after changing the username and password to download. Why?

Environment

Release: CNMSPP99000-8.51-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution

After updating the user name and password when one had already been set you need to restart IM in order for that change to take effect.