Virtual Machine Management: 'Host Summary Report' is not populated with expected information.

Products

• Virtual Machine Management

Issue/Introduction

Virtual Machine Management is a component of the Server Management Suite, which is built on the Symantec Management Platform (SMP). It helps you to view virtual resource information in your network and perform management tasks on those virtual resources.

Host Summary Report lists of all the hosts on which virtual machines are created. This reports displays information like host name, its IP address, system type, OS running on host, OS version, hardware vendor and model, inventory update time, memory total, total number of guest machine running on the host, memory utilization, CPU utilization, and network usage.

"OS Name" column data collected from ESX hypervisors is not formatted the same way as data from Microsoft hypervisors. The "OS version" column can be empty.

No errors.

Environment

ITMS 7.6 / 8.0

Cause

SQL code deficiency.

Resolution

ITMS 7.6 HF7
Download and install VMM_ND_7.6_POST_HF7_v1.zip (or higher version) from KB INFO3459

HOW TO INSTALL THIS POINTFIX

1. Retrieve files from the archive to the NS hard drive.
2. Run as administrator “PFInstaller.exe”, click "Install Files" button.

CHANGES MADE

Changed “Host Summary Report’s” SQL query logic, now Host Summary Report’s [OS Name] column shows the OS name for VMWare ESX host as “VMware ESXi (<OS name>)” and also shows the data for column [OS Version].

Updated report.

ITMS 8.0 and later
Browse to Reports -> Virtual Machine Management -> Right click -> Import the attached report  "Host Summary Report.xml" or upgrade to 8.1.