How to lower the credential lock threshold for incorrect login attempts in a VIP Manager account

Products

• VIP Service

Issue/Introduction

How to lower the number of incorrect login attempts in VIP Manager from the default level of ten?

How do I change the credential lockout threshold?

How do I adjust the Maximum Validation Failures limit for a credential?

Resolution

A VIP Administrator with the proper permission can adjust the Credential Security Settings from within the VIP Manager console.

Under Account, select Credential Security Settings. Symantec recommends a value of 10 or higher to minimize user impact.