CA UIM Drill-back link in CA Network Flow Analysis has incorrect address

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

CA UIM Drill-back link in CA Network Flow Analysis has incorrect address

Environment

UIM 8.51NFA 9.3.6

Resolution

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1. On the NFA console open a command prompt and run the following to login to mysql:

     mysql reporter

 

2. You can manually set the URL to UIM/USM/UMP in the reporter database.

    Just go to the system_settings table and add an entry named “portalUrl” with a value of a full URL to the correct IP

    and path for the link.

    For example, http://10.x.x.x:8080/user/. 

    The part we lookup is the IP address and the port, the /user/ part is hard coded. 

    Run the following command:

    update system_settings set value = 'http:/%/UMPServerName% or %IP%/user' where Parameter = 'portalUrl'