VIP Authentication Services 2016-1 | Firefox browser displays an additional prompt when installing the Registered Computer credential.

Products

• Symantec Products

Issue/Introduction

The instructions for installing a Registered Computer credential on Firefox state that the extension will install automatically after the user clicks Allow in the Software Installation pop-up on Firefox. However, Firefox also prompts the user to install the software after the user clicks Allow. (3925701)

Resolution

There is no workaround for this.

Have the user click Allow, and then Install, as prompted.