18476 "actor=XXXXXX, text=Could not bind to the directory server
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18476 "actor=XXXXXX, text=Could not bind to the directory server

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Article ID: 164514

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Updated On:

Products

VIP Authentication Service VIP Software Development Kit VIP Enterprise Gateway

Issue/Introduction

Resolution

When you see the following error in the VIP EG logs:

ERROR "2012-03-13 12:28:03.453 GMT-0500" 127.0.0.1 vipegconsole f5b960d277346130 18476 "actor=XXXXXX,text=Could not bind to the directory server.,op=setuserstore
VsException [error=18476] [javax.naming.CommunicationException: simple bind failed: partnerldap-a.studentloan.org:636 [Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]]
 at com.symantec.ldap.BaseLdapClient.getConnection(BaseLdapClient.java:60)
 at com.symantec.ldap.BaseLdapClient.reConnect(BaseLdapClient.java:92)

Resolution:

Create a SSL certificate, install it and enbale SSL for the User Store Authentication.

 

 

 

 

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